Frequently Asked Questions

Answers to common questions about SubZero and its features.

SubZero is a platform for discovering movies and TV shows. You can browse the catalogue, search for titles, view information about movies and shows, and use account features to keep track of what you watch.

No. You can browse movies and TV shows without an account. Creating an account gives you access to additional features such as Continue Watching, comments, follows, blocks, playlists, and other account-based features.

Yes. Email verification is required for account access and helps keep accounts secure.

SubZero uses its own managed catalogue of movies and TV shows. A title needs to be included in the catalogue before it can appear on the site.

When you are signed in and watch a title, SubZero can save your viewing progress. Your Continue Watching section then allows you to return to the title and continue from where you stopped.

Playback depends on the available video source. If a title is not playing correctly, try refreshing the page or trying again later. Problems with an external source may also temporarily affect playback.

Yes. Signed-in users can use the comments feature where available. Comments can include spoiler information and supported emoji.

Yes. SubZero provides following and blocking features so you can control how you interact with other users on the platform.

Playlists are available as an account feature. Public playlists may require approval before they are made available to other users.

Not every movie or TV show is currently part of the SubZero catalogue. If a title is missing, it may simply not have been added yet.

If you cannot find a movie or TV show you are looking for, you can contact SubZero and let us know which title you would like to see added.

Yes. SubZero can be installed as a Progressive Web App on supported devices and browsers. Visit the Install SubZero page for instructions for your device.

You can contact the SubZero team by email at [email protected].

Can't find the answer you're looking for? Contact us at [email protected] .