In Seattle, the team take delivery of the airline's 30th Boeing 787 Dreamliner. In Vienna, a new on-board menu is tested on passengers. In Osaka, there are 24 hours until the inaugural flight from Heathrow touches down.

BA is attempting to win back the premier market by introducing a new First Class service, as cabin crew train to deliver five-star luxury at 40,000 feet. The Boeing 767 bows out after 30 years of service.

Aircraft Dispatch Manager Sally-Anne has just four hours to get an aircraft cleaned, refueled and reloaded with people and luggage before its due to take off again.

Richard is responsible for delivering the airline's first ever Airbus A350. Elite pilots are put through their paces in a new simulator. Staff at BA HQ prepare for a Royal visit to commemorate the airline's centenary.